Wrong cassette (10 speed) sent 3 times
Received cassette in 1170 box with 11-32 "x" but the actual cassette was a 10-speed. Luckily, customer service was great with returning and sending new ones, however after 3 I told them to just refund. Wish I had some compensation for driving (hour total) to UPS store to return 3 items.
Seems more a SRAM problem than CC problem, to be fair.