Price Match Guarantee
We’ll match any price currently listed on a US-based, non-auction retailer’s website for an identical item (same size, color, year) in new condition. If you’ve found a better price on one of our competitor’s sites, contact us and one of our Gearheads will help you place your price-matched order. If you’ve already purchased the item, contact us within 48 hours of placing your order and we’ll credit your card with the difference.
Call 1-800-409-4191 or email one of our Gearheads to receive your price match.
Sale Price Guarantee
If we put an item on sale less than 30 days after you bought it, let us know and we’ll credit you the difference. This offer only applies to purchases made within the last 30 days, and only if we have the same size and color of the item that you originally purchased in stock.
Sales Tax Policy
Backcountry collects sales tax for certain items purchased at our Utah retail store or shipped to the following states:
- New York
- North Dakota
- Rhode Island
- South Dakota
The amount of tax charged on your order will depend on the type of item purchased and the destination of the shipment. Certain items may be exempt from sales tax, depending on state and local laws. The sales tax actually charged will be calculated when your order is shipped and will reflect applicable state and local taxes. Factors can sometimes change between the time you place an order and the time of credit card settlement, which could affect the calculation of sales tax. The sales tax amount applied to your order during the checkout process is our best estimate and may differ from the amount ultimately charged. If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item, which can include shipping and handling fees.
If you have questions about the tax applied to your purchase, please contact Backcountry’s Customer Service.