- Familiarity: I returned this product before using it
I wear a 6.5 or 7 in women's shoes. The 23.5 was WAY too small. I couldn't really even fit my foot in the boot. I ordered a 24.5 from a different company and they fit well and I really like them. I returned the 23.5 boots back to Backcountry and never wore them, even around my house because I couldn't get my foot in them. Yet, the Backcountry return department offered me only a store credit stating they were dirty and looked worn. I called and they said they'd refund my credit card. I would recommend taking a picture of the product before sending it back in case they try to claim they've been used. I returned them in all the packaging a few days after they were mailed to me. I don't even believe I tried on both boots because the first was so tight.