- Familiarity: I've put it through the wringer
I was really excited when I first bought these shoes: Attractive design, good true fit upon first trying them on, extremely grippy, etc but have decided these do not work for me I need more support for my supination. My gearhead Dustin is currently working with me to get me in something that better suits me. I am blown away by Backcountry's way of customer service. I feel that they genuinely care and really research what you are trying to find. Best online customer service I have ever experienced. Customer for life.