Too short. No free returns.
- Familiarity: I've used it several times
- Fit: True to size
- Size Bought: M
I purchased a medium for my husband, and we thought that maybe a large would be better. Ordered the second one, but large was too large. Decided to keep the medium for non-sport activities around the town, but Backcountry stopped providing free exchanges. Unfortunately, even though this was clearly an exchange between two sizes, the customer service person Samantha J. would not accept that and would not waive the shipping fee. She said that only some inclusive club that you can't even simply join allows for free exchanges now. That's for a customer who has been loyal for over 8 years. Better to stick with REI.